Questions, comments or complaints

Have a question, comment or complaint?

Please use one of the following options to contact CATSA:

  1. Call 1-888-294-2202 (toll-free) or 1-833-339-1021 (TTY) if you have a question that requires an immediate response 
  2. Contact us through our X/Twitter account or Facebook account (responses provided Monday to Friday, 8 a.m. – 4 p.m. Eastern Time)
  3. Use our online form to send us an e-mail

Interested in joining the CATSA team?


Want to stay informed?

CATSA is on various social media. Visit us and stay connected!

CATSA also offers contact information for travel agents/representatives and businesses/individuals that want to do business with CATSA addressing CATSA’s mandate.


Important notice: Scam invoices falsely claiming to be from CATSA

The Canadian Air Transport Security Authority (CATSA) has been made aware of fraudulent invoices being sent using CATSA's name.

If you receive an invoice but do not have a contract with CATSA, it is likely a fraudulent invoice.

 

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