Liquids, Aerosols and Gels (LAGs) Bags
If you are a travel agent or travel representative, you may order our 1L clear, resealable plastic bags for liquids, aerosols and gels to give to your clients. The bags and shipping costs are covered by CATSA.
The bags come with our Be screening ready! brochure inside.
Please complete the order form found here.
Printable Infographics to Provide to your Clients
1) How to Properly Pack Your Bags
A downloadable and printable infographic (PDF) that explains:
- What can or should go inside a carry-on bag
- The liquids, aerosols and gels 100 ml rule and 1L bag requirement
2) Go Through Security Screening Stress-Free
A downloadable and printable infographic (PDF) that describes:
- How to be prepare yourself before heading to security screening
- What goes in the bins at the checkpoint
- What items might set off the alarm at the walk-through metal detector
3) How to Travel With Respiratory Devices
A downloadable and printable infographic (PDF) that describes:
- How to pack respiratory devices before heading to security screening
- How to keep respiratory devices and their attachments sterile during screening
- How to travel with distilled water for use with your device
Bilingual facilitators at major airports
CATSA has bilingual facilitators at Canada’s 16 busiest airport checkpoints. These facilitators are dedicated to assisting passengers throughout the screening process, ensuring a smooth and barrier-free experience.
Key benefits for your clients:
- Personalized assistance: Facilitators provide guidance and support tailored to individual needs, helping passengers navigate the checkpoint.
- Accessibility support: Facilitators are trained to assist passengers with disabilities and those requiring additional support, enhancing accessibility at checkpoints.
- Clear communication: With bilingual capabilities, facilitators ensure that all passengers receive clear and understandable instructions, enhancing their screening experience.
How facilitators can help:
- Navigating checkpoints: Facilitators can guide passengers through the screening process, from preparation to completion.
- Understanding procedures: They can explain screening procedures and answer any questions passengers may have.
- Assistance with the screening process: Facilitators are available to help passengers through the screening process.
By promoting the facilitator role, you can reassure your clients that CATSA is committed to providing a supportive and barrier-free travel experience. Encourage your clients who may require assistance at the screening checkpoint to look out for facilitators at major airports and take advantage of the personalized assistance they offer.
In airports where a Facilitator is not available, passengers (and those travelling with them) can let the screening officers know that they require assistance or more time to get through the screening process.
Quick Links
Travellers can access travel information through our website to:
- Check wait times at security screening checkpoints in major Canadian airports.
- Search if an item belongs in carry-on baggage or in checked baggage.
- Find information for families and passengers with special needs to help them get through airport security screening quickly and easily.
- Create a travel checklist to help pack a carry-on bag or a checked bag. Find out about security restrictions on various items.
- Provide feedback about passenger's experience at security screening.
- Access CATSA's social media accounts, including Twitter, where users can contact CATSA directly with their questions.